Mariel Bancod-Gileno joined COPE Health Solutions in May 2019 as an Intern to support the Marketing division. In this role, Mrs. Bancod-Gileno is responsible for developing social media marketing campaigns for the COPE Health Scholars programs, preparing analytics reports and supporting the COPE Health Scholars program alumni network, COPE Connect, by engaging over 34,000 alumni of the programs.
Prior to joining COPE Health Solutions, Mrs. Bancod-Gileno participated in the Health Scholar program at Emanate Health (formerly known as Citrus Valley Health Partners) for three and a half years. She joined the student Leadership Team as a Projects Coordinator and quickly grew to Director of the Projects Branch, where she was responsible for building strong relationships with hospital staff to coordinate and support current hospital initiatives, such as: the new RN evaluation surveys, Sidewalk CPR, emergency drills and blood drives. Due to her relationship building, she was able to restore the partnership with the American Red Cross which allowed Health Scholars to support at the blood drives at all three hospital sites for Emanate Health. Mrs. Bancod-Gileno took lead on implementing new projects and programs to align with the system’s strategic initiatives including a program that focuses on patient experience and improving the HCAHPS scores. She was responsible for not only the expansion of the program but trained Scholars effective communication skills and service recovery. Mrs. Bancod-Gileno took on a new challenge by transitioning as the Director of Recruitment and was successful in increasing the number of applications by 140 percent from the previous cycle. She oversaw the implementation of new recruitment platforms, developed strategies on lead generation and tracking, created marketing campaigns to garner continued interest, as well as built key relationships with city officials and promoted program awareness at community events.
Mrs. Bancod-Gileno is a licensed Emergency Medical Technician and received her Bachelor of Science in Emergency Medical Care with high honors from Loma Linda University. Mrs. Bancod-Gileno also serves in the American Red Cross’ National Young Professionals Council; an advisory board providing strategic advice to Youth and Young Adults in fundraising and service delivery, such as disaster relief, blood services and preparedness education. In this role, Mrs. Bancod-Gileno seeks to leverage the work experience and broaden the skill sets of young professionals in order to further the mission of the American Red Cross.